TSD Service Loaner Software


TSD LOANER - The #1 Service
Loaner Management Software

TSD LOANER - Dealership
Service Department Benefits

TSD LOANER Car Software Comprehensive Reports

Customer Quotes

Service Loaner Department
Before and After

TSD LOANER Technology

Corporate Reporting
Services Portal

Cadillac Courtesy Transportation Management System (CTMS)

BMW - Alternate Transportation Management Software

TSD Lexus LOANER Management Software

 

What Our Customers Say

“When Prestige first began using TSD LOANER about three years ago, we saw a two-day reduction in length of loan, achieved simply by using TSD LOANER’s reporting tools to facilitate ways our staff can communicate with customers about their vehicles.”
Prestige Motors Mercedes-Benz

“TSD LOANER has provided us with substantial savings on expenses such as fuel and excess loaner days as well as reduced our outside rental expenses.”
Braman Motorcars

”With seventy loaners, I don't feel overwhelmed anymore.”
Patrick BMW

 

 

TSD PDF Library

TSD LOANER Brochure

Reports & Alerts Data Sheet

Web-Based Hosting
State-of-the-Art Data Center

Acura Success Stories

 

 

TSD LOANER Features

Improve Cost Controls, Save Time, Save Money and Increase Customer Retention

Service Loaner Software

 

One-Screen Open Agreement Process
Allows you to quickly and efficiently get a customer into a loaner vehicle. Information from the loaner agreement is stored and fields are automatically populated.

 

Dealer Management System and Business Development Centers
TSD LOANER interfaces with the DMS (ADP, Reynolds & Reynolds, Arkona) and BDC's (UDC, Xtime, NCompass and more). The customer information needs to be entered only once, and is then available in all dealership software.

 

Pop-Up Alerts
Allows notes to be attached to customer records that will automatically display when pulling up a customer file.

 

Management Reports
Comprehensive reporting gives you an overview of your fleet and employee activity. Reports are easy to run, flexible, and exportable and provide service departments with the tools they need for future planning and effective fleet management.

 

Loaner Activity Grid
Easily access a comprehensive view of your fleet day-by-day or even hour-by-hour to spot patterns. For example, review the number of loaner agreements you had versus third-party agreements, or check your on-loan percentage to determine future fleet needs.

 

Third Party Rental Management
Track third party rental vehicles as if they are part of your own fleet. Know how much money is being spent outside the dealership for loaner services. Overdue Vehicle Notifications Tracks overdue units and provides email notification to designated employees for convenient follow up with the customer.

 

Professionally Printed Agreements
A professionally printed agreement presents a polished image to your customer and reduces liability by ensuring that all required information is entered. TSD software helps assure the agreement is printed with complete information. Plus, your loaner agreements print directly onto plain paper from a PDF, eliminating the cost of pre-printed forms.

 

Fuel Consumption Report
Automatically calculates fuel charges on loaner contracts.

 

Vehicle Damage Notebook
Tracking vehicle damage is easy with the unit history file. Also track maintenance, and mark damage on an image of the vehicle. For enhanced record-keeping, upload a digital image of damage directly into the unit history file.

 

Easy Search Options
Review customer utilization in order to recover lost items, parking ticket charges, or toll violation expenses with reduced administrative time.

 

Loaner Day Distribution Report
Provides you with a summary of the loaner days distributed to pre-defined reasons. If your state taxes certain loaner days, this report can be run to quickly audit your month.

 

Service Advisor Activity Report
Displays the length of loan for each service advisor, as well as detailed information about their transactions.

 

Activity Summary
A one click management dashboard that gives you a snapshot of your whole loaner operation. Everything from reservations, overdue loaners to current utilization and length of loan is displayed.

 

Web-Based, Economical & Flexible
TSD LOANER is web-based, so all you need to access it is a computer and high-speed Internet. There are no expensive servers, updates, or maintenance charges. Adding users is as easy as placing a call to TSD.

 

Security, Performance & Peace of Mind 24x7x365
As a PCI Level I Service Provider, all TSD's hosted software solutions comply with the highest industry standards. All data and the program reside at TSD's secure, state-of-the-art data center where it is regularly backed up, updated, and protected by firewalls and other security measures.

 

And More!

• Streamlines Operations
• Helps Reduce Expenses
• Improves the Customer Experience
• Professionally Printed Agreements
• Management Control
• Loaner Reservation Management
• Fleet Utilization Reporting
• Third Party Rental Management
• Overdue Vehicle Notifications
• Expense Tracking
• Monitor Vehicle Damage
• And More

TSD LOANER Management Software streamlines operations, helps reduce expenses and improves the customer experience. Call TSD today for a live online demonstration.

 

Call or Email TSD today for a live online demonstration!
800-743-1200 • sales@tsdweb.com