Walser Rental Car
Software Switch Improves Rental Department Operations
In 2009, Cody Enloe, General Manager of Walser Rental Car in Minneapolis Minnesota, was frustrated with the software he had chosen to run his rental operation. After more than six months of technical issues trying to implement the system he had purchased for Walser Rental Car, Enloe had made the decision to switch to TSD. He switched to TSD RENTAL.NET Management Software and was live, with his staff trained, in less than a month.
“We found TSD RENTAL.NET to be an exceptionally user-friendly system.”
“When Walser Automotive Group decided to start a rental operation, we originally selected a provider other than TSD for rental management software,” says Enloe. “Glitch after glitch, and outage after outage never fixed a system that simply could not support the rapid growth requirements of our rental company.”
In October 2009, Enloe implemented TSD RENTAL.NET and quickly learned how the many benefits of the software would allow him to gain a tighter control over his rental department, streamline his operations and increase customer satisfaction. “We re-bid our project and signed on with TSD,” says Enloe. “We found TSD RENTAL.NET to be an exceptionally user-friendly system. We’ve never experienced an outage and .NET performs day-to-day functions smoothly and without issue.”
Each of the employees at Walser Rental Car access TSD RENTAL.NET Management Software through the web browsers on their workstations and from there, they can email quotes and reservations, print rental agreements, and access a variety of support. The multi-tasking feature allows the busy rental agents the ability to have more than one window open; therefore they are able to easily switch from updating unit information to opening an agreement for a customer at the counter.
Web-Based Technology — Economical, Secure and Flexible
With the ease of use that TSD RENTAL.NET Management
Software provided, Enloe was able to grow his operations at Walser Rental Car and currently provides rentals for more than a dozen dealership locations. TSD RENTAL.NET is a web-based software; therefore supporting practically unlimited numbers of users with minimal hardware requirements or assistance from the IT department.
“An added benefit for us is that the software updates itself automatically without requiring us to update nearly 100 workstations,” says Enloe.
TSD RENTAL.NET provides Walser Rental Car with the front-office support and back-office management abilities that have enabled tremendous growth and success. “Being a web-based program, TSD RENTAL.NET allows us to service our corporate accounts at their locations which in turn gives us a competitive edge and contributes to our rapidly growing rental business.”
TSD RENTAL.NET allows Enloe to focus on efficiently running rental operations rather than spending time and resources on technology, and has become the backbone of his business. “I recommend TSD to any multi-location rental operation shopping for a solution,” says Enloe. “It just works.”
Walser Rental Car - Minneapolis, MN
General Manager: Cody Enloe
Number of Locations: Provides rentals for more than a dozen dealership locations
TSD Products: TSD RENTAL.NET Management Software, RezCentral, Online Booking Page Template
www.walserrentalcar.com
Call or Email TSD today for a live online demonstration!
800-743-1200 • sales@tsdweb.com